It is necessary to wait until the tank is filled and the water contained in it is heated. N.B. The dark colors attract solar radiation more and consequently heat up before the light ones.

I's the drain plug. Inside there is a safety valve that will be activated if inside the shower will be developed an excess of pressure. To empty the shower, simply unscrew one round the black part. Never touch the inside.

One hole is the water inlet that goes to fill the tank (cold water only). The other is the drain plug with the safety valve.

This is likely to be a cartridge problem placed under the mixer. it should be tightened. If the problem persists, it should be changed. It is a common cartridge model STSR diam. 35
mm flat bottom.

A 2.50 mm hole is provided inside the water filling connection, to reduce the water consumption (European regulation). It is expected, and normally it is sufficient to enlarge the hole to 3.00 / 3.50 mm, using a drill.

It is recommended not to enlarge them, as there would be an irreparable risk of breaking the cistern of the shower, from which water may leak.

No, the interior of a solar shower is very different from a traditional shower.

No, it just has cold water in all the models.

The mobile shower is always with cold water (except for some models, e.g. Dada).

The timed foot washer is only available for some shower models (Dada- Energy Pro- Happy Beach). However, it is possible to install it (but only for quantities, to be established with our sales office).

Yes, the water drain is coplanar. However, a drain connection is supplied in the package.

The water inside the shower will continue to leak progressively, until its level is below the outlet hole of the shower head.

The water dripping may be due to the expansion caused by the sun's heat.

(for shower versions with diverter) The diverter must be rotated clockwise or anticlockwise to direct the water flow shower / shower head - nebulizer opening (ex. Dada). IF it is loft in the "central" position there will be an increase in pressure, which will trigger the safety valve.

The chaise is made of high density polyethylene and its structure is slightly flexible. The texture on it has a "stone" effect and is designed to create a micro circulation of the air, between the skin and the body of the chaise, so as to reduce the water suction effect in the hottest days.

The shower accessories are only indicative. These are the only parts made outside the company, so it is not possible to predict which ones are installed mounted.

It is not possible, since there is a different shower head support.

You have to contact the seller from whom you purchased the item, provide the requested data and fill out the assistance form.

All the accessories are 1/2 "inch. It is not possible to order showers configured as desired (with the exception of minimum quantities to be established with our sales office).

It's possible. You should contact the retailer where you purchased the item and provide the necessary documentation. Our technical department is available for any compatibility information.

The shower, being a cistern, will empty the excess water charged during use until it stabilises at the height of the shower head draught.

In this case there can be two problems: the first one is the place where the shower is installed in fact it is necessary to check that the inlet water pressure does not exceed 2.5 bar. The second problem could be a break in the internal water inlet pipe.

Once you have correctly filled the tank after hooking up the shower to the water system, you have to leave the mixer open on hot water you have to wait 5 to 10 minutes (depending on the model) before water and comes out of the shower head.

Remember that showers should be installed in an area where they can catch the sun throughout the day. It is best to avoid installing the shower in a shady area, under a tree, next to a wall shading the shower and in all those places where the sun does not have the opportunity to heat the tank. Cloudy weather and cold currents in high mountains can affect the heating of the water in the cistern.

Why does the shower foot wash tap not close properly and drip?

You must remove the handle and the two chrome rings to see if water is coming out of the cartridge. If so, the-cartridge is broken and must be replaced. If the shower is made of resin and the water is coming out from under the mixer, there is a leak from the cistern due to a printing error; in this case the shower must probably be replaced

Check that the inlet water pressure where the shower is installed does not exceed 2.5 bar; a higher pressure than the one indicated (2.5 bar) could put too much stress on the pipe of the internal system of the shower leading to dripping and possibly to a breakage of the pipe itself. Also check the wear of the cartridge.

Check that the inlet water pressure where the shower is installed does not exceed 2.5 bar.

Check the water system to see if a limescale filter has been installed, because the problem of 95% of paint swelling is due to corrosion of the limescale inside the tank. This is because the water is taken from springs and wells or the customer lives in an area where the water is very limy. In this case we recommend the installation of a limescale filter.

If the shower is not emptied in cold weather, the water inside the cister freezes and causes it to expand, thus creating a crack in the paint and causing it to peel off.

The Hotball is a solar collector, so it is used to heat water using the sun. There are different models depending on your needs: there are the traditional ones (HB200, HB240, HB270), but if you live in colder places or you want to use the shower at night you can use the ones with an electric system (HB200/80, HB240/80, HB270/80), with these models a very important thing is to fill them with water before turning them on.